This agreement is between Media Installers and each installer or designer who joins the network (“member”, “you”). You accept it when you check the box on the sign-up form. Your acceptance is recorded with the date and time.
1. Independent contractor
- You are an independent contractor, not an employee, partner, or agent of Media Installers.
- You control how you do the work, within the scope, schedule, and standards of each job.
- You are responsible for your own taxes, licenses, tools, vehicle, and business expenses.
- You will give us a completed W-9 before your first payment. We issue a 1099 where required.
2. Joining and staying approved
- Your profile must be accurate, including skills, certifications, equipment, service area, and insurance.
- Certifications are welcome but not required. We may ask for references or a paid trial job before larger work.
- We may approve, pause, or remove any member at our discretion, including for quality, safety, no-shows, or breaking this agreement.
3. Job offers
- Every job offer shows the scope, location, dates, rate, and payment terms before you accept.
- You never have to accept a job. Once you accept, you are committed to complete it as offered.
- Each accepted job becomes its own agreement under these terms.
- If you cannot make a job you accepted, tell us as soon as possible. Repeated late cancellations or no-shows are grounds for removal.
4. Our clients stay our clients
Media Installers works behind sign shops, designers, and contractors. Protecting those relationships is the core of what we do.
- You will not solicit, quote, or accept work directly from any Media Installers client, or from their end customer, that you met through a Media Installers job.
- This applies while you are a member and for 12 months after your last Media Installers job.
- On-site contact with the end customer is for the job only. Do not hand out your own business cards, discuss pricing, or offer future work.
- On white-label jobs, do not wear or display your own or Media Installers branding unless the work order says so.
- If a client or end customer asks you for work directly, refer them to Media Installers.
- This section does not apply to a client or end customer you already worked with directly before your first Media Installers job for them. Tell us about that relationship when you are offered the job, so it is on record.
5. Confidentiality
Keep job details private, including client names, end customer locations, artwork, pricing, and documents. Do not post job photos publicly or share files with anyone without our written OK. Return or delete job files when we ask.
6. Doing the work
- Follow the work order, the material manufacturer’s installation guidelines, and good trade practice.
- Arrive on time with the tools and equipment the job needs.
- Clock in and out on site and upload completion photos through your dashboard.
- Report any problem right away: wrong or damaged materials, surface issues, access problems, or damage to property.
- If workmanship is not up to standard, you agree to correct it at no extra charge.
7. Changes on site
Do not take on extra work, or change the scope, because a client or end customer asks on site. Contact Media Installers first. Extra work is only paid when we approve it in writing as a change order.
8. Safety
Follow OSHA rules, site rules, and safe practices for ladders, lifts, and power tools. Only operate lifts and equipment you are trained and certified to use.
9. Insurance
- Keep general liability insurance in force, plus any vehicle and workers’ compensation coverage the law requires for your business.
- Upload a current certificate of insurance to your profile and tell us right away if your coverage changes or lapses.
- Some jobs need a client named as additional insured. The job offer will say so.
- For some local or special jobs, Media Installers may arrange coverage. This only applies when we confirm it for that specific job in writing.
10. Payment
- Each job offer shows how the job pays and the payment terms (for example immediate, net 15, net 30, net 60, or net 90). A job pays one of three ways:
- Flat rate: one price for the job as described in the work order.
- Per square foot: the rate times the installed square footage on the work order. Most vinyl and graphics work pays this way. If the installed area changes, the change is approved as a change order.
- Hourly: the rate times your approved on-site hours, based on your clock-in and clock-out. Used for work like channel letters and electrical signage. Travel time is only paid if the offer says so.
- When a job needs lifts, bucket trucks, other equipment rental, or permits, Media Installers arranges and pays for them unless the job offer says otherwise. If you supply your own lift or truck, any equipment rate is paid only when it is shown on the offer.
- The payment period starts when we approve the job as complete, which requires completion photos and any required sign-off.
- Media Installers invoices the client. Do not invoice, or collect payment from, our client or their end customer.
- Approved change orders are paid on the same terms as the job.
11. Responsibility for damage
You are responsible for damage or loss caused by your own negligence or failure to follow this agreement, and you agree to cover Media Installers for claims that result from it. Report any damage the same day.
12. Ending membership
You or Media Installers can end your membership at any time with written notice. Jobs you already accepted should be completed or handed back with reasonable notice. Sections 4, 5, 10, and 11 continue after membership ends.
13. Electronic acceptance
Checking the agreement box and submitting the form, or accepting a job in your dashboard, counts as your signature. We keep a record of the date and time.
14. Changes and governing law
We may update this agreement and will notify members of material changes by email. Jobs already accepted stay under the version you accepted. This agreement is governed by Missouri law, with disputes handled in the courts serving St. Louis, Missouri.
15. Contact
Questions about this agreement: network@mediainstallers.com or 314.502.2041.
